cb111 Responsible Gaming — Play Smart, Stay in Control

Our Commitment to Responsible Gaming

cb111 believes that gambling should be an enjoyable leisure activity — not a compulsion, not a financial strategy, and never something that harms your relationships, finances, or mental health. We serve Bangladesh players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond, and we take our duty of care toward every one of them seriously.

Our responsible gaming framework gives players meaningful control over their own activity. Whether you want to cap your weekly deposit, take a short cooling-off period, or permanently close your account, cb111 provides the tools to do so — and our support team is available to help you use them at any time.

We also monitor platform activity for patterns that may suggest a player is experiencing difficulties. Where our systems identify a concern, our team will reach out proactively — not to restrict your freedom, but to make sure you are aware of the support options available to you. Gambling should always feel like a choice, never an obligation.

Responsible Gaming Tools on cb111

The following tools are available to all registered cb111 players. To activate or adjust any of them, contact our support team at [email protected] with your registered Bangladesh mobile number.

How Deposit Limits Work on cb111

Deposit limits are one of the most effective tools for keeping your gambling within a healthy budget. When you set a limit, you place a hard cap on how much you can transfer into your cb111 account via bKash, Nagad, Rocket, or any other supported Bangladesh payment method within a chosen time window.

• Limits can be set on a daily, weekly, or monthly basis. You choose the time window and the maximum deposit amount in BDT that applies within it.
• Decreasing a deposit limit takes effect immediately — the lower limit applies from the moment you request it, so protection is instant when you need it most.
• Increasing a deposit limit is subject to a mandatory 7-day cooling-off period before the higher limit takes effect, preventing impulsive decisions made during a losing streak.
• Once your limit is reached, all further deposit attempts are declined until the time window resets. You can still play with your existing balance, but no new funds can be added.

To set or adjust your deposit limit, contact [email protected] with your registered mobile number and your requested limit amount and time window. Our team will confirm the change within one BST business day.

Time-Out Periods and Self-Exclusion

Sometimes the best thing you can do for your wellbeing is step away from gambling entirely for a period of time. cb111 offers two options: a Time-Out and a Self-Exclusion. Both are available to any registered player on request.

A Time-Out is a short voluntary break from the platform — typically 24 hours, 7 days, or 30 days. During a Time-Out your account is temporarily locked: you cannot log in, deposit, or place bets. Your balance is preserved and available again when the period ends.

• Self-Exclusion (Temporary): available for a minimum of 6 months. The account is fully suspended and cb111 will not send any promotional communications during the exclusion period.
• Self-Exclusion (Permanent): if you need to stop gambling on cb111 indefinitely, you can request a permanent self-exclusion. Your account will be closed and this cannot be reversed once confirmed.
• Balance during exclusion: any real-money balance at the time of exclusion will be returned to your registered payment channel (bKash, Nagad, or Rocket) within a reasonable processing period after identity verification.

To activate a Time-Out or Self-Exclusion, email [email protected] with your registered mobile number and specify the type and duration you are requesting. We will action your request as a matter of priority.

Recognising the Signs of Problem Gambling

Gambling becomes a problem when it stops being enjoyable and begins to negatively affect other areas of your life. The following behaviours may suggest that gambling has moved from entertainment into something more serious:

• Spending more money or time gambling than you originally planned, consistently exceeding the budget you set for yourself.
• Chasing losses — continuing to bet in an attempt to win back money already lost, often increasing the stake in the process.
• Neglecting responsibilities such as work, family, studies, or household finances in order to gamble or recover gambling-related losses.
• Borrowing money from friends, family, or financial services specifically to fund gambling activity.
• Lying to people close to you about how much time or money you spend gambling, or hiding gambling activity from them.
• Feeling restless, irritable, or anxious when not gambling, or using gambling to escape stress, low mood, or personal problems.
• Having difficulty stopping or controlling the duration of gambling sessions, even when you genuinely want to stop.

Tips for Keeping Gambling Fun and Safe

Most cb111 players in Bangladesh enjoy their sessions without any issues. Here are six practical habits that help keep gambling in its proper place — as entertainment, not an obligation:

• Set a fixed budget before each session and treat it as the cost of entertainment — not as money you expect to win back. Use bKash or Nagad deposit limits to enforce this automatically.
• Never gamble when you are tired, stressed, or upset. Emotional states impair judgment and tend to lead to larger, faster bets that you would not otherwise make.
• Take regular breaks during longer sessions — step away from the screen, get a drink of water, and check in honestly with yourself about whether you want to continue.
• Keep gambling as one of several leisure activities — not the main one. Maintain other interests, social connections, and hobbies so it never becomes the default way to spend free time.
• Understand the games you play. Every casino game and sports bet has a built-in house edge. There is no system or strategy that permanently overcomes it — wins and losses are the result of chance.
• Talk openly with someone you trust if you feel gambling is getting out of hand. A candid conversation with a friend or family member can be the first step toward regaining control.

Get Support From cb111

If gambling is causing you stress, financial pressure, or relationship difficulties, please do not hesitate to reach out. Our support team is here to listen and to help you access the tools and options that are right for your situation — whether that is a deposit limit, a time-out, or a full self-exclusion. All communications are handled with complete confidentiality.